PRIVACY POLICY

Last Updated April 2016

This Privacy Policy (this “Privacy Policy”) informs you (“You” or as the context requires “Your”) what information eClinicalWeb, LLC and/or eClinicalWorks, LLC (“ECW”) may collect, store, use, or share when You visit the health portal powered by eClinicalWorks website (the “Site”) operated by ECW. This Privacy Policy is a part of and incorporated into the Terms of Use Agreement (“Terms of Use”) applicable to the Site and any capitalized terms not defined here shall have the meanings assigned in the Terms of Use. By visiting or using the Site, You agree to accept the practices described in this Privacy Policy. If You do not agree to the terms of this Privacy Policy, do not access or use the Site. Each time You use the Site, You should check the date of this Privacy Policy (which appears above) and review any changes that have been made since Your last visit to the Site.

Information Collected By the Site:

ECW uses information that we collect from visitors and users to the Site to personalize and improve Your visit and experience at the Site and for other purposes set out below. ECW gathers the following types of information:

Information You Give to Us:

We collect “Personal Information” that is provided by the users of our Site. “Personal Information” includes any information You have provided in connection with Your access or use of the Site. Your act of providing any Personal Information to us is deemed express consent for us to collect, store, and use such data consistent with the terms of this Privacy Policy. Personal Information is collected when You establish an account with us, when You login to Your account with us, or when You communicate with us about the Site. This may include “Protected Health Information” (PHI) as defined under Federal privacy laws. Your ability to access certain content or use certain features of the Site may require You to provide Personal Information.

Web Beacons:

ECW (or service providers on our behalf) may collect information from visits to, or the use of, the Site through the use of “Web Beacons.” Web Beacons are web page elements which may employ cookie or other technology that enables ECW to record data about visits to or transactions made on the Site. We may use this data to analyze trends and statistics to improve Your online experience or our customer service. No Personal Information is collected through the use of Web Beacons on the Site.

Cookies or Similar Technology:

Through the use of cookies or other technology, we may also collect and analyze the IP address used to connect Your computer to the Internet; computer and connection information such as Your browser type and version; operating system and platform; purchase history; confirmation when You open email that we send You; the URLs which lead You to and around the website including the date, time, and/or specific web pages you visit; and any and all search terms You use on the Site. You can generally set Your browser to reject cookies or to notify You when You are sent a cookie. Software is also available from third parties which will allow You to visit the website without providing this information. Please note, however, that disabling cookies or other similar technologies may make some parts or functions of the Site inaccessible or non-functional.

Use of Information Collected By Us:

ECW uses the information we collect in an effort to develop and improve Your experience on the Site, to provide services to You, to allow You to use the features of the Site, and to communicate with You about information that You request or to otherwise respond to communications from You. We may also use this information to help us target specific offers and advertising to You.

Sharing of Information with Third Parties:

We will not rent, sell or otherwise disclose Your Personal Information to unrelated third parties without Your consent, except as stated in this Privacy Policy.

Aggregated or De-Identified Information:

ECW may provide aggregated or de-identified information to some of our business partners. This information does not identify You individually. In addition, as set forth in the Terms of Use for the Site, ECW may, subject to the limitations set out in the Terms of Use, use certain de-identified PHI.

Links to Third Party Websites:

The Site may contain certain links to third party websites. ECW has no control over, and is not responsible or liable for, the privacy practices or content found on these sites. You are responsible for determining whether to visit or use such sites, and should check the privacy notice and policies of each website You visit. Links to third party sites are provided solely for Your convenience. Your access or use of such sites, and any use or submission of data to such sites, shall be at Your sole risk.

Law Enforcement and Protection of Users and the Site:

To the extent permitted by law, ECW will disclose Your Personal Information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. ECW may also use or disclose Your Personal Information as permitted by law to perform charge verifications, apply or enforce the Site’s Terms of Use, or protect ECW’s rights, interests, or property as well as those of our affiliates, customers, or website users. Following disclosure to any third party, Your Personal Information may be accessible by others to the extent permitted or required by applicable law.

Security:

The Site employs 128-bit encryption technology in all areas of the Site which require You to provide Your Personal Information, as well as in the transmission and uploading of any PHI to and through the Site. The Site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) transport to encrypt any electronic transfer of PHI.

Contact Information:

If you have any questions or concerns about this Privacy Policy, please email us at help@healow.com.